이메일 작성시 주요 표현

■ 첨부파일 확인 바랍니다.

-The file (you requested) is attached

-Please find the attached file (we talked about yesterday)

-I have attached the images / document / files (below).

-Please see / check the attached file (document).

-Please find the attached document we talked about yesterday.

-I am attaching the requested file.

■ 자료를 요청드립니다.

-It would be greatly appreciated if you could ~

-It would be helpful if you could send us samples which show

    your range of suitable coverings

-We would appreciate it if you could provide us with the draft file

■ 회신을 기다리겠습니다.

-I look forward to hearing from you soon

-I look forward to receiving your reply.

-I’m looking forward to your reply.

■ 불만제기하기

-I am afraid we have a small problem

-I’m writing to complain about the quality of your product

-My concern is that the timeline is too tight.

-I don’t think it is a good idea to change the schedule.

■ 질문사항 / 궁금점이 있으면 알려주세요

-  If you have any questions, (please) let me know.

-  Please don’t hesitate to contact me if you have any questions

-  If you have any questions, ( please ) feel free to e-mail me.

■ 사과하기

-I apologize for the inconvenience we have caused you.

-We understand how frastrating  it can be.

-I am sorry if I offended you. Please accetpt my apologies.


■ 문제제기에 대한 적절한 대답 (해결중이다)

-We are looking into the problem (사소한 문제)

-   We are investigating~(조사 범위가 클때)

■ 정중하게 거절하기

-We regret to inform you that your proposal does not meet

    our requirements.

-  We are afraid that hiring you at this time is not possible.

-  Unfortunately, your proposal is not acceptable for the

    project this time.

 - I’m sorry, but I can’t release that information.

■ 해명하기 (어쩔 수가 없었어요)

 - We have been forced to ~

 - Due to unexpected circumstances,~

 - In spite of our best efforts, ~

 - We will have no choice but to ~

 - It’s company policy ~

■ 설득하기, 반박하기

-I think  / I don’t think…

-I suggest you not to ~

-I didn’t mean to offend you.

-It’s a bit too much. (과하시네요)