[Part 1]
Q1
Thanks
for calling the Plus One
Bank automated service.
We are currently
closed,/ so
if you want to speak to a representative,/
please call back
during our office hours.
Business
hours are/
from Monday
through Friday/
from 9 AM to 6
PM.
If you want to check
your account,/
please press 1.
For wire transactions,/
please press 2.
If you want to hear
this message again,/
please press 0
now.
Q2
Attention
passengers,/
this is your captain
speaking.
We are approaching JFK
International Airport/
and will be landing
shortly.
Please return
to your seats/
and
fasten your seatbelts until turn off
the seatbelt signal.
When you get off
the plane./
Please make sure to take all your
belongings with you.
Thanks
again for flying Worldwide
Airlines/
and hop to see you
again/
on your next trip.
[Part 2]
Q3 그림 야외공간 큰 박물관 앞 광장 전경
This
picture of a street with many people.
The first
thing I can see is that a lot of people are walking down the street.
On the
lower right side of the picture, there is a tall guy with a hat and
sunglasses.
He is
pulling his luggage and looking at the camera.
Bdside him,
two women are passing in the other direction.
One of them
has short brown curly hair and is carrying her bag on her shoulder.
The other
woman is wearing a black skirt and looking at a historical building.
In front of
the building that looks like a museum, there are some bushes and
postes.
On the
right side of the picture, a traffic light and a parking sign are attached to a
street light.
It seems
like people are enjoying the nice weather outside.
[Part 3]
Imagine that a british finance company is doing research in your country.
You have agreed to participate in a telephone interview about cash.
Q4
Do you usually use cash or credit card?
It depends
on the price of the product I am buying at the time.
I usually
use cash when I buy cheap products like canned coffee, and I use a credit card
for expensive items.
Q5
When was the last time you bought something with cash?
Yesterday,
after taking my TOEIC speaking class, I was very hungry.
So, I went
to the fast food restaurant to have a hamburger.
I bought
the food with cash.
Q6
What are some advangtages of using cash?
There are
many advantages of using cash.
When I use
cash, it's easy to keep track of money and not spend more than I actually
have.
Also, I
sometimes get discounts when I purchase products with cash becasue some stores
prefer to be paid in cash rather than by credit card.
Moreover,
cash is acceptable almost everywhere.
A credit
card is sometimes unacceptable at some places such as traditional markets and
street vendors.
[Part 4]
Notice
Attn: All current employees including interns
From: Steve Wolf, President
Date: May 17
Subject: Summer Dress Code
The summer business-casual dress code will start on June 3 and end on August
31.
* Acceptable business-casual dress includes;
- Men: Collared short-sleeved shirts, slacks
- Women: Short-sleeved dress (No sleeveless), Skirts, slacks
* Unacceptable attire for both men and women;
- Sleeveless clothes, tennis shoes, athletic attire, collarless T-Shirt,
shorts
Hi, I'm Traci, and I will be working during the summer season as an intern at
your company.
I heard that there's a summer dress code, so I'd like to know some details
about it before I start work.
Q7
When will the dress code go into effect?
The summer
dress code will begin on June 3 and end on August 31.
Q8
I heard that I can wear a sleeveless dress as long as it's formal. Am I
right?
No, I'm
afraid not. Actually, only sort-sleeved clothes are acceptable for both male and
female workers.
Q9
Could you please tell me what I'm allowed to wear as a female worker and what
I should not wear?
Sure. As
female worker, you are allowed to wear Short-sleeved dress, skirts,
slacks.
But you are
not allowed to wear any kind of sleeveless clothes, tennis shoes, athletic
attire, collarless T-shirt and shorts.
[Part 5]
Q10
In your response, be sure to
show that your recognize the problem, and propose a way of dealing with the
problem.
Hi, Laura. This is Yvette from the design team.
I have a problem that I want to bring to your attention.
It's
about the silk that we have decided to use for the next spring and summer
collections.
We
finished the designs and selected beautifully dyed silk from India.
When I first checked with our regular fabric company to see if they could
provide enough silk for the collection on time, there seemed to be no
problem.
But I
just got a call from them this morning, saying that there is a problem with the
dye that they are using, so only about half of what we asked for would be
shipped on time whereas the other half can only be shipped about three weeks
later.
They also
mentioned a different type of silk which is very similar in color but a bit
different in texture, so I asked for a sample, which should arrive this
afternoon.
I'm very worried about this because we have to prepare everything for the
show, but I don't want the material to ruin the designs that we put so much
thought and effort into making.
Since you are the one in charge.
I want to get some advice from you about how to handle this situation.
Please call me back as soon as possible at extension 512. Thanks!
Hello,
Yvette. this is Laura returning your call.
I feel bad
about the problem we are having since I've been looking forward to seeing the
new collections made of the beautiful silk we spent so much time
selecting.
From
what I understand, it seems that we will not have enough silk for the fashion
show.
so we will
either have to choose an alternative or come up with a new solution.
Since you
said that the new sample is on the way, please bring it to my office when it
arrives so that I can talk about it with you in person.
If
worse comes to worst, and the new silk is not suitable for our designs, we will
have to find another supplier to provide us enough silk for the
collection.
I have a
list of three reliable fabric suppliers, so I'll call them right away to see if
they presently have enough silk.
We
will find a way to solve the problem.
so
don't worry too much about it.
I
hope it all works out well, and I'll see you at the office in a few hours.
Thanks.
[Part 6]
Q11
Do you agree with the following statement?
"Politicians these days are more concerned about their reputation than they
were in the past."
I agreed that politicians these days are more concerned about their
reputation than they were in past.
There are
some reasons to support my opinion.
First,
politicians have always been concerned about their public image because it
directly affects the votes they get at the elections.
Since more and more people get interested in politics and study about it more
these days.
the politician's reputation has a bigger influence on the votes.
So, if they don't keep a good reputation, it's hard to be reelected.
Second,
with the development of technology, rumors go around quicker than the
past.
When something happens, it often gets exaggerated which makes the situation
worse.
Sometimes the politicians don't even get a chance to make an excuse about it
and just lose their reputation.
In
conclustion, the politicians nowadays are more worried about their reputation
than the past.
2017년 1월 9일 월요일
Lesson 21 Final Test
[Part 1]
Q1
Green Leaf, a fast-growing company that provides natural energy solutions./ is offering a special deal/ to residents in the Oakwood area.
We provide alternative energy solutions for all your energy needs./ from eco-friendly power options↗ to solar panels.↗ and natural lawn care.
If you call in now./ we will give you a free consultation./ this month only!
Don't hesitate. Pick up your phone now!
Q2
Welcome to the grand openning of Sunshine Gallery.
First of all,/ I'd like to thank all of you/ for setting aside time from your busy schedules/ to celebrate this big night with us today.
You have mad this possible/ by giving donations,↗ ideas,↗ and your precious time/ throughout the design and construction process of this new site.
We also have a special guest from Mexico/ Juan Hernandez who is currently displaying his wonderful photographs/ in our gallery.
[Part 2]
Q3 그림 로비 라운지 천장고 높은 곳 실내 나무
This is a picture that was taken in cafe at a hotel.
On the left side of the picture. I can see a few people sitting on the white colored bamboo chairs in a row.
A woman standing in the background of the picture look like a serve working at the hotel.
She is wearing a brown uniform and taking an order from a guest.
Also in the background are some framed pictures on the wall.
On the right side of the picture. On the second floor are some arched entries lead to the balconies.
Also, palm trees and other plants are arranged around the place.
On the lower right side of the picture. many items such as teapots, breads, and fruits are neatly displayed on the bamboo table.
The entire building is painted in white.
It seems very peaceful and the people are enjoying tea time at the hotel.
[Part 3]
Imagine that an American magazine company is writing an article on movies.
You have agreed to participate in a telephone interview about movies.
Q4
How often do you watch movies?
I watch movies abour four times a month.
During weekends. I usually go out and watch a movie with my friends.
Last weekend. I watched a movie called "Finding Nemo" with my friends, and it was very interesting.
Q5
Do you usually watch movies at home or at a movie theater?
I usually watch movies at a movie theater.
The movie theaters have new technology such as wide screens, great sound systems, and 3D or 4D systems.
Advanced technology makes the movies appear more real when I watch them at the theaters.
Q6
Do you prefer to watch serious or entertaining movies?
I prefer to watch entertaining movies. When I watch an entertaining movie, I can relieve my stress from work.
During the weekdays. I am very busy and have tons of things to do at work.
I don't want to add more stress on weekends when I'm supposed to be relaxing.
So, during weekends, I try to do something that's fun and makes me comfortable.
I usually go to the movie theaters to watch comedies or action movies with my friends.
We have a very pleasant time.
[Part 4]
Business trip to San Francisco July 19~20
Jim Howard
July 19 Tue.
9 AM Depart for San Francisco-Pacific Airways #81
3 PM ~ 5 PM Meeting with the president of Exciting Designs
7 PM ~ 9 PM Dinner with James Huntinburg, client - Grand Lux Restaurant
July 20 Wed.
10 AM ~ 12 PM Meeting with the Design team - Exciting Designs Office
12 PM ~ 2 PM Lunch
2 PM ~ 5 PM Presentations - Exiciting Designs Marketing team
8 PM Return to Chicago (Pacific Aireways #23)
Hello, I'm Jim Howard. I know that I will be going on a business trip to San Francisco tomorrow.
But I left the agenda at the office. So I'd like you to look it over and answer my questions.
Q7
At what time will I leave for Sanfrancisco and which flight will I be taking?
You will leave for Sanfrancisco at 9 AM on July 19 by Pacific Airways # 81.
Q8
I have an old friend in San Francisco, and I'd like to meet him for dinner on Tuesday night.
I don't have any plans for dinner on that day, right?
No. I'm afraid you have something else planned at that time.
You will have dinner with your client James Huntinburg at Grand Lux Restaurant.
Q9
I'm going to San Francisco to have some meetings with Exciting Designs.
Could you tell me what plans I have with them?
Sure, you will with people from Exciting Designs three times during your trip.
First, on July 19 at 3PM, you will have a meeting with the president of Exciting Designs.
On the next day at 10 AM, there is a meeting with the design team at Exciting Designs Office.
After lunch at 2 PM, you will see the presentations by Exciting Designs Marketing team.
[Part 5]
Q10
In your response be sure to
show that tou recognize the problem and propose a way of dealing with the problem.
Hello, this is Erica Kirkwood from the Personnel Department.
As you know, we are planning the big expansion of our business to expand into the European market next year.
so we will need to hire some engineers to work at the new branch.
We have posted the job openings on the major recruiting sites and are working with headhunters to find suitable candidates.
However, we have been having difficulty finding eligible people.
To be specific, we need two experienced mechanical engineers and two electrical engineers.
The two electrical engineers don't have to be experienced because we wil provide them with comrehensive training.
Since you are the manager, I was hoping you could help me with this.
Do you know anyone who may eligible for the job?
We are planning to finish recruiting by the end of the month so that we may start the training sessions next month.
Since this is very important to us, we plan to provide the newly employed engineers with excellent benefits.
Any suggestions or ideas will be very much appeciated.
Please fell free to call me any time if you have further questions about this.
Thanks and I hope to hear from you soon.
Hello, Erica. this is Janet returning your call.
First of all, I'm sorry to hear about the difficulty, and I understand that it must be very stressful for you now.
From the information you have given me, it seems that we need four engineers to work at the new branch.
but that is has been hard finding suitable candidates, so you need some help or ideas to solve this problem.
After getting your message. I had a meeting with some of our engineers.
The idea brought up was to ask our own engineers if they know of any eligible classmates or previous coworkers who can apply for the job.
Since we need two experienced engineers, it would be easier to use the connections that our engineers have.
We will post an announcement for the engineers on the bulletin board and also tell them in person at our weekly meeting on Monday.
Since we still have some time left.
I'm sure it will all work out well. If you need further help with this. just let me know anytime. Good Luck!
[Part 6]
Q11
When you have a make an important decision. Who do you think is the best person to get advice from?
* Parents * Teachers * Religious leaders
When I have to make an important decision, I always ask my parents for advice.
There are several reasons to support my opinion.
First of all, my parents have years of experience in life, so they can guide me well when they give advice.
My parents have alreaddy gone through the difficulties and various experiences that I am only encountering now.
It would help me to make a better decision when I hear second-hand experience from my parents.
Second, since I have spent my whole life with my parents, they know me better and understand me more deeply than anyone else.
Thus, they know what is best for me and what is important to me, so then I ask for advice, they can give me useful and pratical tips.
Then, I can make the right decision based on their advice.
These are the reason why I think that my parents, rather than teachers and religious leaders, are the best people to get advice from when I have to make an important decision.
Q1
Green Leaf, a fast-growing company that provides natural energy solutions./ is offering a special deal/ to residents in the Oakwood area.
We provide alternative energy solutions for all your energy needs./ from eco-friendly power options↗ to solar panels.↗ and natural lawn care.
If you call in now./ we will give you a free consultation./ this month only!
Don't hesitate. Pick up your phone now!
Q2
Welcome to the grand openning of Sunshine Gallery.
First of all,/ I'd like to thank all of you/ for setting aside time from your busy schedules/ to celebrate this big night with us today.
You have mad this possible/ by giving donations,↗ ideas,↗ and your precious time/ throughout the design and construction process of this new site.
We also have a special guest from Mexico/ Juan Hernandez who is currently displaying his wonderful photographs/ in our gallery.
[Part 2]
Q3 그림 로비 라운지 천장고 높은 곳 실내 나무
This is a picture that was taken in cafe at a hotel.
On the left side of the picture. I can see a few people sitting on the white colored bamboo chairs in a row.
A woman standing in the background of the picture look like a serve working at the hotel.
She is wearing a brown uniform and taking an order from a guest.
Also in the background are some framed pictures on the wall.
On the right side of the picture. On the second floor are some arched entries lead to the balconies.
Also, palm trees and other plants are arranged around the place.
On the lower right side of the picture. many items such as teapots, breads, and fruits are neatly displayed on the bamboo table.
The entire building is painted in white.
It seems very peaceful and the people are enjoying tea time at the hotel.
[Part 3]
Imagine that an American magazine company is writing an article on movies.
You have agreed to participate in a telephone interview about movies.
Q4
How often do you watch movies?
I watch movies abour four times a month.
During weekends. I usually go out and watch a movie with my friends.
Last weekend. I watched a movie called "Finding Nemo" with my friends, and it was very interesting.
Q5
Do you usually watch movies at home or at a movie theater?
I usually watch movies at a movie theater.
The movie theaters have new technology such as wide screens, great sound systems, and 3D or 4D systems.
Advanced technology makes the movies appear more real when I watch them at the theaters.
Q6
Do you prefer to watch serious or entertaining movies?
I prefer to watch entertaining movies. When I watch an entertaining movie, I can relieve my stress from work.
During the weekdays. I am very busy and have tons of things to do at work.
I don't want to add more stress on weekends when I'm supposed to be relaxing.
So, during weekends, I try to do something that's fun and makes me comfortable.
I usually go to the movie theaters to watch comedies or action movies with my friends.
We have a very pleasant time.
[Part 4]
Business trip to San Francisco July 19~20
Jim Howard
July 19 Tue.
9 AM Depart for San Francisco-Pacific Airways #81
3 PM ~ 5 PM Meeting with the president of Exciting Designs
7 PM ~ 9 PM Dinner with James Huntinburg, client - Grand Lux Restaurant
July 20 Wed.
10 AM ~ 12 PM Meeting with the Design team - Exciting Designs Office
12 PM ~ 2 PM Lunch
2 PM ~ 5 PM Presentations - Exiciting Designs Marketing team
8 PM Return to Chicago (Pacific Aireways #23)
Hello, I'm Jim Howard. I know that I will be going on a business trip to San Francisco tomorrow.
But I left the agenda at the office. So I'd like you to look it over and answer my questions.
Q7
At what time will I leave for Sanfrancisco and which flight will I be taking?
You will leave for Sanfrancisco at 9 AM on July 19 by Pacific Airways # 81.
Q8
I have an old friend in San Francisco, and I'd like to meet him for dinner on Tuesday night.
I don't have any plans for dinner on that day, right?
No. I'm afraid you have something else planned at that time.
You will have dinner with your client James Huntinburg at Grand Lux Restaurant.
Q9
I'm going to San Francisco to have some meetings with Exciting Designs.
Could you tell me what plans I have with them?
Sure, you will with people from Exciting Designs three times during your trip.
First, on July 19 at 3PM, you will have a meeting with the president of Exciting Designs.
On the next day at 10 AM, there is a meeting with the design team at Exciting Designs Office.
After lunch at 2 PM, you will see the presentations by Exciting Designs Marketing team.
[Part 5]
Q10
In your response be sure to
show that tou recognize the problem and propose a way of dealing with the problem.
Hello, this is Erica Kirkwood from the Personnel Department.
As you know, we are planning the big expansion of our business to expand into the European market next year.
so we will need to hire some engineers to work at the new branch.
We have posted the job openings on the major recruiting sites and are working with headhunters to find suitable candidates.
However, we have been having difficulty finding eligible people.
To be specific, we need two experienced mechanical engineers and two electrical engineers.
The two electrical engineers don't have to be experienced because we wil provide them with comrehensive training.
Since you are the manager, I was hoping you could help me with this.
Do you know anyone who may eligible for the job?
We are planning to finish recruiting by the end of the month so that we may start the training sessions next month.
Since this is very important to us, we plan to provide the newly employed engineers with excellent benefits.
Any suggestions or ideas will be very much appeciated.
Please fell free to call me any time if you have further questions about this.
Thanks and I hope to hear from you soon.
Hello, Erica. this is Janet returning your call.
First of all, I'm sorry to hear about the difficulty, and I understand that it must be very stressful for you now.
From the information you have given me, it seems that we need four engineers to work at the new branch.
but that is has been hard finding suitable candidates, so you need some help or ideas to solve this problem.
After getting your message. I had a meeting with some of our engineers.
The idea brought up was to ask our own engineers if they know of any eligible classmates or previous coworkers who can apply for the job.
Since we need two experienced engineers, it would be easier to use the connections that our engineers have.
We will post an announcement for the engineers on the bulletin board and also tell them in person at our weekly meeting on Monday.
Since we still have some time left.
I'm sure it will all work out well. If you need further help with this. just let me know anytime. Good Luck!
[Part 6]
Q11
When you have a make an important decision. Who do you think is the best person to get advice from?
* Parents * Teachers * Religious leaders
When I have to make an important decision, I always ask my parents for advice.
There are several reasons to support my opinion.
First of all, my parents have years of experience in life, so they can guide me well when they give advice.
My parents have alreaddy gone through the difficulties and various experiences that I am only encountering now.
It would help me to make a better decision when I hear second-hand experience from my parents.
Second, since I have spent my whole life with my parents, they know me better and understand me more deeply than anyone else.
Thus, they know what is best for me and what is important to me, so then I ask for advice, they can give me useful and pratical tips.
Then, I can make the right decision based on their advice.
These are the reason why I think that my parents, rather than teachers and religious leaders, are the best people to get advice from when I have to make an important decision.
Lesson 20 Final Test
[Part 1]
Q1
You have reached/ the Office of Dr. Rachel Sanders.//
Dr. Sanders is in the office/ from Monday through Friday,/ from 10 AM to 6 PM.//
If you would like to schedule an appointment,↗ Please leave your name,↗ phone number,↗ and the time/ you'd like to come.//
Our staff will check the appointment schedule/ and return your call as soon as possible.//
Alternatively, you may call back/ during our regular office hours.
Q2
This is an announcement for people/ who drive in St. Joseph city.//
Starting Wednesday,/ July the fifth,/ there will be a roadwork/ on Mitchell Street.//
The street will be closed/ while it is being repaved.//
So,/ if you usually take Mitchell Street in the city,/ please detour until the work is completed.//
We recommend you to drive on/ Michigan Avenue,↗ Rose Road,↗ and Fullerton Street.
[Part 2]
Q3 그림 공항 대합실
This picture of an airport.
Many people are gathered around by the gate.
Some of them are sitting on the chairs and others are standing.
I can see blue chairs in rows, and they are facing each other.
Several seats are unoccupied.
In front of the seats, many posts with screens are located.
On the left side of the picture, there are huge windows up to the ceiling.
Overall, this picture makes me want to travel.
[Part 3]
Imagine that an American marketing firm is doing research in your country.
You have agreed to participate in a telephone interview about having breakfast.
Q4
Do you usually have breakfast every day? Why or Why not?
I try to eat breakfast every day. Because it helps me to stay healthy and having breakfast gives me energy in the morning.
Q5
Do you usually have breakfast at home or somewhere else?
Since it's hard to have breakfast at home due to lack of time, I usually buy light breakfast such as bagel on my way to work.
Q6
When you choose what to eat for breakfast, what is most important and why?
*Taste *Price *Convenience
When I choose what to eat for breakfast, the most important thing I consider is convenience.
Since I don't have much time to eat breakfast at home, I usually buy something and eat it at my office.
So I have to eat quickly.
Also, if it smells too much, it may bother my coworkers, so I choose something like bagel or muffin for breakfast.
[Part 4]
Christopher Dry Cleaning Invoice
For : Bob Gibson
Drop off : Feburary 12
Next day service(extra $10) : Yes
Items ;
Sweaters : 2 for $5 each / Trousers : 1 pair for $10 / Dress : 1 for $15 / Shirts : / Coat : 1 for $20 / Others :
Total : $55 + $10 = $65
Ready to pick up : Feburary 13 after 3 PM
Hi, This is Gibson. I dropped off some laundry yesterday and recieved an invocie, but I think I have lost it.
Can you give me some information?
Q7
How much do I need to pay for the items?
The total is 65$ including the $10 fee for the next day service.
Q8
Can i come in the morning to pick up the items?
No, I'm sorry. Acutually you can pick up the items after 3 PM on Feburary 13.
Q9
I was thinking about walking to your place to pick the items up, but I think it may be too heavy.
How many items did we get cleaned?
You dropped off five itmes. There are two Sweaters, One pair of trousers, a dress, and a coat.
So, I think it will be quite heavy to carry item.
[Part 5]
Q10
In your response, be sure to
show that your recognize the problem, and propose a way of dealing with the problem.
Hi, this is Adam bryant calling from the personnel department.
I'd like to talk to the department manager about the recent relocation and some problems it has caused.
I understand that we had moved out of the city reduce expenses and to provide us more spacious office.
The new office is very nice, and it seems like mostof the employees are satisfied with the office.
But there's a problem with commuting now.
Most of the employees live in the city, so they are spending more money to commute.
Also, due to the rush hour traffic jams, they are having a hard time to commute.
Some of them are even saying that they are looking for some other companies closer to their homes.
It's nonsense if we lose employees this way.
So I wanted to bring this up to your attention, so that we can find a way to solve this problem.
Please call me back to discuss further about this issue.
Response as you are the department manager.
Hello, Adam, this is Nick returning your call.
I just heard your message saying that after relocating the office, some of our employees are having a hard time to commute.
Since it was initially for the employees' benefits, it's upsetting to hear that some employees are even thinking about transferring.
I had a meeting with other managers and came up with two suggestions.
First we should start a shuttle bus service in the morning and at night.
We will give out a survey soon to see what routes we should make.
The other one is to encourage carpool service.
We will make an annoucement at our monthly meeting tomorrow and ask for some volunteers.
I hope these will be able to solve the problem.
Thanks for letting me know about this, and I hope it works out well.
[Part 6]
Q11
With the advanced technology, some people prefer to contact friends or clients by email, faxes, and telephones.
However, some people still prefer to meet others in person.
Which do you like better and why?
I think it depents on the situation.
There are some reasons to support my opinion.
I prefer to use technology to contact others when I'm busy.
This helps me to save time because I can easily call or email them through my cell phone.
Also it's very convenient when I contact someone overseas.
On the other hand, it's better to meet others in person when we talk about important issues such as writing contracts or negotiating.
When we meet, it's easy to avoid misunderstandings since we can answer each other's questions right way.
In conclusion, both technology and meeting in person have some advantages.
Q1
You have reached/ the Office of Dr. Rachel Sanders.//
Dr. Sanders is in the office/ from Monday through Friday,/ from 10 AM to 6 PM.//
If you would like to schedule an appointment,↗ Please leave your name,↗ phone number,↗ and the time/ you'd like to come.//
Our staff will check the appointment schedule/ and return your call as soon as possible.//
Alternatively, you may call back/ during our regular office hours.
Q2
This is an announcement for people/ who drive in St. Joseph city.//
Starting Wednesday,/ July the fifth,/ there will be a roadwork/ on Mitchell Street.//
The street will be closed/ while it is being repaved.//
So,/ if you usually take Mitchell Street in the city,/ please detour until the work is completed.//
We recommend you to drive on/ Michigan Avenue,↗ Rose Road,↗ and Fullerton Street.
[Part 2]
Q3 그림 공항 대합실
This picture of an airport.
Many people are gathered around by the gate.
Some of them are sitting on the chairs and others are standing.
I can see blue chairs in rows, and they are facing each other.
Several seats are unoccupied.
In front of the seats, many posts with screens are located.
On the left side of the picture, there are huge windows up to the ceiling.
Overall, this picture makes me want to travel.
[Part 3]
Imagine that an American marketing firm is doing research in your country.
You have agreed to participate in a telephone interview about having breakfast.
Q4
Do you usually have breakfast every day? Why or Why not?
I try to eat breakfast every day. Because it helps me to stay healthy and having breakfast gives me energy in the morning.
Q5
Do you usually have breakfast at home or somewhere else?
Since it's hard to have breakfast at home due to lack of time, I usually buy light breakfast such as bagel on my way to work.
Q6
When you choose what to eat for breakfast, what is most important and why?
*Taste *Price *Convenience
When I choose what to eat for breakfast, the most important thing I consider is convenience.
Since I don't have much time to eat breakfast at home, I usually buy something and eat it at my office.
So I have to eat quickly.
Also, if it smells too much, it may bother my coworkers, so I choose something like bagel or muffin for breakfast.
[Part 4]
Christopher Dry Cleaning Invoice
For : Bob Gibson
Drop off : Feburary 12
Next day service(extra $10) : Yes
Items ;
Sweaters : 2 for $5 each / Trousers : 1 pair for $10 / Dress : 1 for $15 / Shirts : / Coat : 1 for $20 / Others :
Total : $55 + $10 = $65
Ready to pick up : Feburary 13 after 3 PM
Hi, This is Gibson. I dropped off some laundry yesterday and recieved an invocie, but I think I have lost it.
Can you give me some information?
Q7
How much do I need to pay for the items?
The total is 65$ including the $10 fee for the next day service.
Q8
Can i come in the morning to pick up the items?
No, I'm sorry. Acutually you can pick up the items after 3 PM on Feburary 13.
Q9
I was thinking about walking to your place to pick the items up, but I think it may be too heavy.
How many items did we get cleaned?
You dropped off five itmes. There are two Sweaters, One pair of trousers, a dress, and a coat.
So, I think it will be quite heavy to carry item.
[Part 5]
Q10
In your response, be sure to
show that your recognize the problem, and propose a way of dealing with the problem.
Hi, this is Adam bryant calling from the personnel department.
I'd like to talk to the department manager about the recent relocation and some problems it has caused.
I understand that we had moved out of the city reduce expenses and to provide us more spacious office.
The new office is very nice, and it seems like mostof the employees are satisfied with the office.
But there's a problem with commuting now.
Most of the employees live in the city, so they are spending more money to commute.
Also, due to the rush hour traffic jams, they are having a hard time to commute.
Some of them are even saying that they are looking for some other companies closer to their homes.
It's nonsense if we lose employees this way.
So I wanted to bring this up to your attention, so that we can find a way to solve this problem.
Please call me back to discuss further about this issue.
Response as you are the department manager.
Hello, Adam, this is Nick returning your call.
I just heard your message saying that after relocating the office, some of our employees are having a hard time to commute.
Since it was initially for the employees' benefits, it's upsetting to hear that some employees are even thinking about transferring.
I had a meeting with other managers and came up with two suggestions.
First we should start a shuttle bus service in the morning and at night.
We will give out a survey soon to see what routes we should make.
The other one is to encourage carpool service.
We will make an annoucement at our monthly meeting tomorrow and ask for some volunteers.
I hope these will be able to solve the problem.
Thanks for letting me know about this, and I hope it works out well.
[Part 6]
Q11
With the advanced technology, some people prefer to contact friends or clients by email, faxes, and telephones.
However, some people still prefer to meet others in person.
Which do you like better and why?
I think it depents on the situation.
There are some reasons to support my opinion.
I prefer to use technology to contact others when I'm busy.
This helps me to save time because I can easily call or email them through my cell phone.
Also it's very convenient when I contact someone overseas.
On the other hand, it's better to meet others in person when we talk about important issues such as writing contracts or negotiating.
When we meet, it's easy to avoid misunderstandings since we can answer each other's questions right way.
In conclusion, both technology and meeting in person have some advantages.
Lesson 19 Final Test
[Part 1]
Q1
Are you thinking about/ changing the furniture at your office?↗
Then/ come to Vincent Office Furniture/ where you are sure to find everything you need.//
Our inventory includes/ the best-quality bookcases,↗ desks,↗ chairs,↗ and much more!//
When you purchase any order over $100,/ you will receive free delivery.//
You won't find deals like this at any other store,/ so visit Vincent Office Furniture/ on Oakwood Street today!
Q2
It's my honor to introduce our guest speaker/ Kelly McQueen.//
As you know,/ she is a renowned author/ who has written several best sellers.//
She also wrote numerous articles,↗ received countless awards for her work,↗ and taught at universities.//
Today,/ she has come a long way to our school/ to give us a great speech about/ "How to make our dreams come true."//
Now,/ please join me in welcoming Ms. McQueen/ for her speech.
[Part 2]
Q3 호수위에 보트를 타고 있는 사람들. 뒷편 선착장
This is a picture of a lake.
What I notice that first is many people riding a canoe in two rows.
Some of them are wearing hats, and all of them are paddling.
They are reflected on the water, so I guess the water is clean.
In the background, there is a log cabin with terrace.
Next to the cabin, I can see a water mill.
A lot of trees full of green leaves are planted on the other side of the cabin.
Overall, it seems like everyone is enjoying a nice summer day.
[Part 3]
Imagine that a British firm is doing research in your country.
You have agreed to participate in a telephone interview about news.
Q4
When do you usually watch news?
I usually watch news ever day after work, because I want to keep up with the latest news.
I sometimes watch news in the morning to check the weather.
Q5
What kind of news are you interested in?
I'm interested in economics and sports. I work in the financial field, so I need updates on economics.
Also, I'm a big fan of soccer.
Q6
Where do you get news and why do you prefer that source?
I usually watch news on TV, and read newpaper articles online.
I like news on TV because there are some visuals which help me to understand and remember the news better.
I like online articles too, because it's convenient to read them anytime and anywhere.
I can check it even from my cell phone.
[Part 4]
Web Design Class Schedule
Assignments Details Due Date
Paper 1 Favorite Designer 3~5 pages 3 sources Feb 21
Paper 2 Design Theory 5~7 pages 4 sources Mar 27
Project A Corporate Homepage Mar 5
Project B Creative Skills April 1
Project C Proposal Required 2~3 pages Feb 10
Final Exam 25 multiple choice questions April 6
4 short essay questions
Count for 10% of your grade
Hi. It's Jessica Crawford. I'm teaching the Web Design class next semester for the first time.
And I know you taught it last year. I wonder if you could look at your schedule from last year and help me plan for my class.
Q7
I suppose you asked your students to write a paper about their favorite designers.
How long was it and how many sources did you require?
It supposed to be three to five pages, and I required three sources.
Q8
Did you ask your students to submit proposals for all the projects they did?
No, there were three projects, but a proposal was required for only Project C.
Q9
I'd like to know about the final exam. Can you tell me all the details about it?
Sure, the final exam contained 25 multiple choice questions and 4 short essay questions.
It counted for 10% of their grade. It was held on April 6th.
[Part 5]
Q10
In your response, be sure to
show that you recognize the problem, and propose a way of dealing with the problem.
Hi, this is Joshua Collin, a senior at Eastern University.
I'm trying to reach Amy Ballard, the career counselor to ask for some advice on the interview I have in two weeks.
It's been a very tough year for me because I've been struggling a lot to get a job all year long.
I've sent in many resumes and had several interviews, but all of them were not successful.
I think I have some problems at the interview.
A few days ago, I got a call from Nelson Corporation for the second interview.
I rally want to get this job, so it's making me very nervous.
Since you are the career couselor, I was hoping you could give me some tips on how to do well on the job interview.
Please call me back ASAP. Thank you!
Hi Mr. Collin, this is Amy Ballard calling back rgarding your job interview.
I understand that you have a important interview coming up and need my advice on it.
I'm willing to help you with this, and I think it'd be better if we met instead of talking on the phone.
I'm available anytime in the morning during this week, so please call me back to set up an appointment.
Before then, I'd like to you to do some research for the interview.
It's very important to know about the company to be able to do well on the interview.
Also, you should practice some frequently asked questions.
This will help you to feel more confident.
Prepare these two, and we can go over them when we meet. I hope to hear form you soon.
Good Luck!
[Part 6]
Q11
When you make an important decision, do you prefer to think for a few hours or days before making the decision or do you usually decide instantly?
Do you agree or disagree with the following statement?
"The most crucial role of a manager is to help employees acquire new skills."
Give specific reasons or examples to support your opinion.
I agree that the most crucial role of a manager is to help employess acuire new skills.
I have a reason to support to my opinion.
When employees get help from their manager to obtain new skills, they can learn more quickly than trying to learn on their own.
It helps to save time and do their job well.
By teaching and learning together, they get to know each other better which can lead to better coorperation.
Eventually they can make better results as a whole.
Speaking from my experience, I interned at a company two years ago.
I was lucky to meet a nice manager who had helped me to acquire new skills.
Instead of just giving me tasks, she actually showed me how to get things done and gave me work to do.
I was able to work fast without making a mistakes.
In conclusion, I think managers should help new employees to ebtain new skills.
Q1
Are you thinking about/ changing the furniture at your office?↗
Then/ come to Vincent Office Furniture/ where you are sure to find everything you need.//
Our inventory includes/ the best-quality bookcases,↗ desks,↗ chairs,↗ and much more!//
When you purchase any order over $100,/ you will receive free delivery.//
You won't find deals like this at any other store,/ so visit Vincent Office Furniture/ on Oakwood Street today!
Q2
It's my honor to introduce our guest speaker/ Kelly McQueen.//
As you know,/ she is a renowned author/ who has written several best sellers.//
She also wrote numerous articles,↗ received countless awards for her work,↗ and taught at universities.//
Today,/ she has come a long way to our school/ to give us a great speech about/ "How to make our dreams come true."//
Now,/ please join me in welcoming Ms. McQueen/ for her speech.
[Part 2]
Q3 호수위에 보트를 타고 있는 사람들. 뒷편 선착장
This is a picture of a lake.
What I notice that first is many people riding a canoe in two rows.
Some of them are wearing hats, and all of them are paddling.
They are reflected on the water, so I guess the water is clean.
In the background, there is a log cabin with terrace.
Next to the cabin, I can see a water mill.
A lot of trees full of green leaves are planted on the other side of the cabin.
Overall, it seems like everyone is enjoying a nice summer day.
[Part 3]
Imagine that a British firm is doing research in your country.
You have agreed to participate in a telephone interview about news.
Q4
When do you usually watch news?
I usually watch news ever day after work, because I want to keep up with the latest news.
I sometimes watch news in the morning to check the weather.
Q5
What kind of news are you interested in?
I'm interested in economics and sports. I work in the financial field, so I need updates on economics.
Also, I'm a big fan of soccer.
Q6
Where do you get news and why do you prefer that source?
I usually watch news on TV, and read newpaper articles online.
I like news on TV because there are some visuals which help me to understand and remember the news better.
I like online articles too, because it's convenient to read them anytime and anywhere.
I can check it even from my cell phone.
[Part 4]
Web Design Class Schedule
Assignments Details Due Date
Paper 1 Favorite Designer 3~5 pages 3 sources Feb 21
Paper 2 Design Theory 5~7 pages 4 sources Mar 27
Project A Corporate Homepage Mar 5
Project B Creative Skills April 1
Project C Proposal Required 2~3 pages Feb 10
Final Exam 25 multiple choice questions April 6
4 short essay questions
Count for 10% of your grade
Hi. It's Jessica Crawford. I'm teaching the Web Design class next semester for the first time.
And I know you taught it last year. I wonder if you could look at your schedule from last year and help me plan for my class.
Q7
I suppose you asked your students to write a paper about their favorite designers.
How long was it and how many sources did you require?
It supposed to be three to five pages, and I required three sources.
Q8
Did you ask your students to submit proposals for all the projects they did?
No, there were three projects, but a proposal was required for only Project C.
Q9
I'd like to know about the final exam. Can you tell me all the details about it?
Sure, the final exam contained 25 multiple choice questions and 4 short essay questions.
It counted for 10% of their grade. It was held on April 6th.
[Part 5]
Q10
In your response, be sure to
show that you recognize the problem, and propose a way of dealing with the problem.
Hi, this is Joshua Collin, a senior at Eastern University.
I'm trying to reach Amy Ballard, the career counselor to ask for some advice on the interview I have in two weeks.
It's been a very tough year for me because I've been struggling a lot to get a job all year long.
I've sent in many resumes and had several interviews, but all of them were not successful.
I think I have some problems at the interview.
A few days ago, I got a call from Nelson Corporation for the second interview.
I rally want to get this job, so it's making me very nervous.
Since you are the career couselor, I was hoping you could give me some tips on how to do well on the job interview.
Please call me back ASAP. Thank you!
Hi Mr. Collin, this is Amy Ballard calling back rgarding your job interview.
I understand that you have a important interview coming up and need my advice on it.
I'm willing to help you with this, and I think it'd be better if we met instead of talking on the phone.
I'm available anytime in the morning during this week, so please call me back to set up an appointment.
Before then, I'd like to you to do some research for the interview.
It's very important to know about the company to be able to do well on the interview.
Also, you should practice some frequently asked questions.
This will help you to feel more confident.
Prepare these two, and we can go over them when we meet. I hope to hear form you soon.
Good Luck!
[Part 6]
Q11
When you make an important decision, do you prefer to think for a few hours or days before making the decision or do you usually decide instantly?
Do you agree or disagree with the following statement?
"The most crucial role of a manager is to help employees acquire new skills."
Give specific reasons or examples to support your opinion.
I agree that the most crucial role of a manager is to help employess acuire new skills.
I have a reason to support to my opinion.
When employees get help from their manager to obtain new skills, they can learn more quickly than trying to learn on their own.
It helps to save time and do their job well.
By teaching and learning together, they get to know each other better which can lead to better coorperation.
Eventually they can make better results as a whole.
Speaking from my experience, I interned at a company two years ago.
I was lucky to meet a nice manager who had helped me to acquire new skills.
Instead of just giving me tasks, she actually showed me how to get things done and gave me work to do.
I was able to work fast without making a mistakes.
In conclusion, I think managers should help new employees to ebtain new skills.
Lesson 18 Final Test
[Part 1]
Q1
Do you dream of a spaciou office?↗
Then/ you should definitely visit Summit Corporate building/ on Ambers Street.//
It has twelve stories/ and four hundred people can be comfortably accommodated/ per floor.
It was recently renovated/ to be environmentally friendly.//
Also,/ we provide two cafeterias,↗ ample parking,↗ and full time security.//
Call us ASAP at 555-1234!
Q2
Welcome to ABC Night News.//
A recent study from Boston University/ shows that/ college students are suffering from lack of sleep.//
Basically,/ human beings are recommeded to get eight hours of sleep each day.//
On the contrary,/ most of college students sleep for four to five hours on average.//
According to scientists,/ this can be a bad influence on school performance/ and student's ability to read,↗ write ↗and process information/ in class.
[Part 2]
Q3 (그림) 도서관 책상에 앉아서 책 보면서 얘기하는 아이들
This seems like a picture of a library.
In the foreground of the picture, several students are sitting around a table.
Some of them are reading by themselves.
The others are sitting side by side and talking to each other.
I guestt they are studying together in a class.
Behind them, I can see many bookshelves filled with colorful books.
Overall, they seem to be concentrating on their discussions.
[Part 3]
Imagine that an Australian Marketing firm is doing research in your country.
You have agreed to participate in a telephone interview about the Internet.
Q4
Do you corrently use the Internet more than you did a year ago?
Yes, because I can do various things online such as searching for information, banking, contacting others and so on.
It helps me to save time and money.
Q5
What is a reason for people to use the Internet?
I think the biggest reason for people to use the Internet is its conveience.
It's easy to search for information instantly from all over the world.
Q6
What are some disadvantages of getting information through the Internet?
Although the Internet has a wide range of useful information, it's not always accurate.
Because anyone can post things online, information may just be someone's opinion.
For example, if I'm writing a paper for school, I need information based on facts.
Sometimes, what I find online is not reliable, so I have to look up the resource to make sure.
[Part 4]
Agenda for Tuesday September 30
Ambassador Thomas Anderson
09:00 ~ 10:00 Private meeting with Minister of Trade
10:00 ~ 11:30 Update monthly activity and budget reports
11:30 ~ 12:00 Review the new visa application process
12:00 ~ 01:30 Lunch with teh executives
01:30 ~ 03:30 Revise the treaty
03:45 ~ 05:00 Meeting with Minister of Education at his office
06:00 ~ 08:00 Formal Reception : newly appointed members
Hello. I'm Ambassador Anderson. I left my agenda on the desk, so I was wondering if you could take a look at it and answer some of my questions.
Q7
I remember that there's a formal reception. Could you please tell me about it?
Sure, there is a formal reception for newly appointed members from 06:00 ~ 08:00 PM.
Q8
I want to finish revising the treaty before the formal reception. I have the whole afternoon to do that, right?
No, I am afraid not. You have about two hours to revise the treaty from 01:30 PM ~ 03:30 PM.
Because there's a meeting with Minister of Education from 03:45 PM before the formal Reception.
Q9
Could you tell me what activities are on the agenda for the morning?
Yes, there are three activities in the morning.
First, from 9 AM to 10 AM, there's a private meeting with Minister of Trade.
After that, you will update monthly activity and budget report from 10 to 11:30 AM.
Finally, from 11:30 to 12, you will review the new visa application process.
[Part 5]
Q10
In your response, be sure to show that you recognize the problem, and propse a way of dealing with the problem.
Hello, this is Christina Low, the manager of Bloomingdale's community center.
I'm trying to reach Elisa Simmons, the event coordinator.
I'm happy to tell you that I received an email saying that our community center is eligible to apply for the funding from the government for the upcoming year.
In order to apply, we need to come up with some good youth program ideas.
Since your are the event coordinator, you have much experience in gathering ideas for event, right?
I was hoping you could help me with this, so we can apply in time.
Once we get some ideas, we can get together to discuss and choose some appropriate ones to use.
Please call me back at 531-2918. I hope to hear from you soon.
Speak as you are the event coordinator.
Hi, Ms. Low. This is Elisa, the event coordinator.
I'm so glad to hear that we can apply for the funding for next year.
I think it will help us a lot with planning various events at the center.
So, I understand that you need some youth program ideas, and you are wondering how you can get them.
I can suggest two options that I usually use.
The first one is to give out a survey at the community center to see if the members have any good ideas.
They usually have some good ideas from their first-hand experience.
The second one is to post an announcement on the homepage.
This way, the youth in the community can also practicipate which can be more helpful and meaningful.
Please let me know if you need further help with this. Good Luck!
[Part 6]
Q11
When you make an important decision, do you prefer to think for a few hours or days before making the decision or do you usually decide instantly?
When I make an important decision, I prefer to think for a few hours or days.
There are two reasons to support my opinion.
First of all, I want to consider the pros and cons.
When I have some time to think, I can write down important facts and possiblities to think seriously and clearly.
It helps me to come up with a better descision.
I don't want to make mistakes and regret in the future.
Second of all, it gives me a chance to ask around for others' opinions.
When I come across a tough disicion or problem, I usually ask my parents and friends for their advice.
They often speak from their experience, so that I can have second hand experience.
In conclusion, I think it's better to take sometime to think before making an important descision.
Q1
Do you dream of a spaciou office?↗
Then/ you should definitely visit Summit Corporate building/ on Ambers Street.//
It has twelve stories/ and four hundred people can be comfortably accommodated/ per floor.
It was recently renovated/ to be environmentally friendly.//
Also,/ we provide two cafeterias,↗ ample parking,↗ and full time security.//
Call us ASAP at 555-1234!
Q2
Welcome to ABC Night News.//
A recent study from Boston University/ shows that/ college students are suffering from lack of sleep.//
Basically,/ human beings are recommeded to get eight hours of sleep each day.//
On the contrary,/ most of college students sleep for four to five hours on average.//
According to scientists,/ this can be a bad influence on school performance/ and student's ability to read,↗ write ↗and process information/ in class.
[Part 2]
Q3 (그림) 도서관 책상에 앉아서 책 보면서 얘기하는 아이들
This seems like a picture of a library.
In the foreground of the picture, several students are sitting around a table.
Some of them are reading by themselves.
The others are sitting side by side and talking to each other.
I guestt they are studying together in a class.
Behind them, I can see many bookshelves filled with colorful books.
Overall, they seem to be concentrating on their discussions.
[Part 3]
Imagine that an Australian Marketing firm is doing research in your country.
You have agreed to participate in a telephone interview about the Internet.
Q4
Do you corrently use the Internet more than you did a year ago?
Yes, because I can do various things online such as searching for information, banking, contacting others and so on.
It helps me to save time and money.
Q5
What is a reason for people to use the Internet?
I think the biggest reason for people to use the Internet is its conveience.
It's easy to search for information instantly from all over the world.
Q6
What are some disadvantages of getting information through the Internet?
Although the Internet has a wide range of useful information, it's not always accurate.
Because anyone can post things online, information may just be someone's opinion.
For example, if I'm writing a paper for school, I need information based on facts.
Sometimes, what I find online is not reliable, so I have to look up the resource to make sure.
[Part 4]
Agenda for Tuesday September 30
Ambassador Thomas Anderson
09:00 ~ 10:00 Private meeting with Minister of Trade
10:00 ~ 11:30 Update monthly activity and budget reports
11:30 ~ 12:00 Review the new visa application process
12:00 ~ 01:30 Lunch with teh executives
01:30 ~ 03:30 Revise the treaty
03:45 ~ 05:00 Meeting with Minister of Education at his office
06:00 ~ 08:00 Formal Reception : newly appointed members
Hello. I'm Ambassador Anderson. I left my agenda on the desk, so I was wondering if you could take a look at it and answer some of my questions.
Q7
I remember that there's a formal reception. Could you please tell me about it?
Sure, there is a formal reception for newly appointed members from 06:00 ~ 08:00 PM.
Q8
I want to finish revising the treaty before the formal reception. I have the whole afternoon to do that, right?
No, I am afraid not. You have about two hours to revise the treaty from 01:30 PM ~ 03:30 PM.
Because there's a meeting with Minister of Education from 03:45 PM before the formal Reception.
Q9
Could you tell me what activities are on the agenda for the morning?
Yes, there are three activities in the morning.
First, from 9 AM to 10 AM, there's a private meeting with Minister of Trade.
After that, you will update monthly activity and budget report from 10 to 11:30 AM.
Finally, from 11:30 to 12, you will review the new visa application process.
[Part 5]
Q10
In your response, be sure to show that you recognize the problem, and propse a way of dealing with the problem.
Hello, this is Christina Low, the manager of Bloomingdale's community center.
I'm trying to reach Elisa Simmons, the event coordinator.
I'm happy to tell you that I received an email saying that our community center is eligible to apply for the funding from the government for the upcoming year.
In order to apply, we need to come up with some good youth program ideas.
Since your are the event coordinator, you have much experience in gathering ideas for event, right?
I was hoping you could help me with this, so we can apply in time.
Once we get some ideas, we can get together to discuss and choose some appropriate ones to use.
Please call me back at 531-2918. I hope to hear from you soon.
Speak as you are the event coordinator.
Hi, Ms. Low. This is Elisa, the event coordinator.
I'm so glad to hear that we can apply for the funding for next year.
I think it will help us a lot with planning various events at the center.
So, I understand that you need some youth program ideas, and you are wondering how you can get them.
I can suggest two options that I usually use.
The first one is to give out a survey at the community center to see if the members have any good ideas.
They usually have some good ideas from their first-hand experience.
The second one is to post an announcement on the homepage.
This way, the youth in the community can also practicipate which can be more helpful and meaningful.
Please let me know if you need further help with this. Good Luck!
[Part 6]
Q11
When you make an important decision, do you prefer to think for a few hours or days before making the decision or do you usually decide instantly?
When I make an important decision, I prefer to think for a few hours or days.
There are two reasons to support my opinion.
First of all, I want to consider the pros and cons.
When I have some time to think, I can write down important facts and possiblities to think seriously and clearly.
It helps me to come up with a better descision.
I don't want to make mistakes and regret in the future.
Second of all, it gives me a chance to ask around for others' opinions.
When I come across a tough disicion or problem, I usually ask my parents and friends for their advice.
They often speak from their experience, so that I can have second hand experience.
In conclusion, I think it's better to take sometime to think before making an important descision.
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